Privacy Policy

Effective date: June 5, 2026
Last updated: June 5, 2026

PS Bakery ("PS Bakery," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect through our website (psbakery.ca), how we use it, who we share it with, and the choices you have. We handle personal information in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).

By using our website or contacting us to place an order, you agree to the practices described in this policy.

Who we are

PS Bakery is a home-based custom-cake and dessert business located in Collingwood, Ontario, serving Collingwood, Wasaga Beach, The Blue Mountains, Thornbury, Stayner, Creemore, Meaford, and the surrounding Southern Georgian Bay area.

Contact for privacy questions:
Email: liz@psbakery.ca
Phone: +1 (250) 739-1187

Information we collect

Information you give us

When you fill out our contact or order form, email us, or place an order, we may collect:

  • Your full name
  • Email address
  • Phone number
  • Event date and event details
  • Cake or dessert preferences, flavours, and design requests
  • Any other information you choose to include in your message

Information collected automatically

When you visit our website, certain information may be collected automatically through cookies and similar technologies, including:

  • Your IP address and approximate location
  • Browser type and device information
  • Pages you visit and how you interact with the site
  • Referring website or source

This information is collected by our website host and any analytics tools we use, and helps us keep the site secure and understand how visitors use it.

How we use your information

We use the personal information we collect to:

  • Respond to your inquiries and provide quotes
  • Prepare, fulfill, and deliver your custom orders
  • Communicate with you about your order, including timing and pickup or delivery details
  • Process payments (handled by our payment provider, where applicable)
  • Maintain records of orders and customers
  • Improve our website, products, and services
  • Comply with our legal and tax obligations

We will only use your information for the purposes for which it was collected, unless we reasonably consider that we need to use it for another related and compatible reason.

Consent

By providing your personal information through our website, by email, or over the phone, you consent to our collection and use of that information as described in this policy. You may withdraw your consent at any time by contacting us at liz@psbakery.ca, though doing so may mean we are unable to complete your order or respond to your request.

How we share your information

We do not sell, rent, or trade your personal information.

We may share your information with trusted third parties only as needed to operate our business, including:

  • Website hosting and infrastructure — our site is built and hosted on Webflow and delivered through Cloudflare, which process website data on our behalf.
  • Fonts and website functionality — we use Google Fonts to display our site, which may involve your browser connecting to Google's servers.
  • Analytics — we may use analytics tools to understand site usage.
  • Payment processors — if you make a payment, your payment details are handled by our payment provider, not stored by us.
  • Delivery — if your order is delivered, we use your name, address, and contact details to coordinate delivery.
  • Legal requirements — we may disclose information if required by law or to protect our rights, safety, or property.

Some of these service providers may store or process data outside of Canada (for example, in the United States). Where this occurs, your information may be subject to the laws of those jurisdictions.

Cookies

Our website uses cookies and similar technologies to function properly, keep the site secure, and analyze traffic. You can set your browser to refuse some or all cookies, or to alert you when cookies are being used. Some parts of the site may not work properly if you disable cookies.

How we protect your information

We take reasonable physical, technical, and organizational measures to protect your personal information against loss, theft, and unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

How long we keep your information

We retain personal information only as long as necessary to fulfill the purposes described in this policy, including to complete your order, maintain business and tax records, and comply with our legal obligations. When information is no longer needed, we take steps to securely delete or anonymize it.

Your rights

Under PIPEDA, you have the right to:

  • Access the personal information we hold about you
  • Request corrections to inaccurate or incomplete information
  • Withdraw consent to our use of your information (subject to legal and contractual limits)
  • Ask questions about how your information is handled

To exercise any of these rights, email us at liz@psbakery.ca. We will respond within a reasonable timeframe.

If you are not satisfied with how we have handled your personal information, you may contact the Office of the Privacy Commissioner of Canada at www.priv.gc.ca or 1-800-282-1376.

Children's privacy

Our website and services are intended for adults. We do not knowingly collect personal information from children under the age of 13. If you believe a child has provided us with personal information, please contact us and we will delete it.

Third-party links

Our website may contain links to other websites and social media platforms, such as Instagram and Facebook. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing them with any personal information.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

PS Bakery
Collingwood, Ontario
Email: liz@psbakery.ca
Phone: +1 (250) 739-1187